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Do you have an upcoming appointment at Mercedes-Benz of Owings Mills? While we pride ourselves on offering top-of-the-line customer service, being prepared can help. We’re sharing how to prepare for your next appointment.

Sales Appointment

If you’re preparing to buy a new Mercedes-Benz vehicle, we encourage you to do your research. We recommend having at least three top models in mind. You’ll want to test-drive your favorites, so make sure you bring your driver’s license.

Financing Appointment

In all likelihood, your sales appointment won’t end with a test drive. If you’re applying for Mercedes-Benz financing, there are a few essentials you should bring with you:

  • Proof of identity – driver’s license, passport, or military ID
  • Proof of income – most recent pay stubs, tax returns, or bank statements
  • Proof of residence – utility bill or lease/mortgage statement
  • Proof of auto insurance

Trade-in Appointment

We can quickly assess your vehicle to determine its trade-in value. Before your appointment, gather all the supplies you have for your vehicle, such as your car keys, owner’s manual, and maintenance records if you have them. Needless to say, you’ll also need to bring your registration and title (or existing lien paperwork).

Service Appointment

Do you have an upcoming Mercedes-Benz service appointment? Before you come in, make a list of any issues that you want to address. If you’ve had service performed at an unauthorized service center, bring the records; they can help with troubleshooting and repairs if we need to fix someone else’s mistakes.

Lease Return Appointment

When you return your lease, we’ll carefully inspect your vehicle, thoroughly clean it, and address minor repairs. Bring all your keys and any manuals or accessories that came with your vehicle. You should also bring your lease agreement and service records.

Schedule Your Next Appointment at Mercedes-Benz Appointment of Owings Mills

We offer top-of-the-line care that aligns with our luxury vehicles. Whether you need a new vehicle, service, or something else, we can help. Reach out to Mercedes-Benz of Owings Mills to schedule an appointment today!

Categories: New Inventory, Service, Finance